Customer Support
Can’t find your User Guide? No problem, it is here - along with several other useful resources - for you to download for free. Simply click the links below to view and print the information on your own computer.
OmniPod User Guide - English (PDF 8.9 MB); Spanish version (PDF 4.4 MB)
This complete set of instructions for your Pod and Personal Diabetes Manager is your primary OmniPod System resource.
This complete set of instructions for your Pod and Personal Diabetes Manager is your primary OmniPod System resource.
OmniPod Quick Start Guide - English (PDF 1.8 MB); Spanish version (PDF 372 KB)
With instructions for setting up the PDM, and activating and applying the Pod, this simple Guide walks you through the steps to starting insulin delivery.
With instructions for setting up the PDM, and activating and applying the Pod, this simple Guide walks you through the steps to starting insulin delivery.
Caregiver Guide (PDF 4.6 MB)
This handy guide covers all the basics - from checking BG to changing the Pod. Give it to the school nurse, a babysitter, a grandparent, or any adult in charge of a child on the OmniPod.
This handy guide covers all the basics - from checking BG to changing the Pod. Give it to the school nurse, a babysitter, a grandparent, or any adult in charge of a child on the OmniPod.
Pod Placement Sheet (PDF 72 KB)
Diagrams of the best sites for Pod placement for adults and children - as well as tips for best results.
Diagrams of the best sites for Pod placement for adults and children - as well as tips for best results.
My OmniPod System Information (PDF 127 KB)
A written record of important PDM settings can be handy in an emergency. Use this form to record key settings, including basal rates, target BG, insulin to carbohydrate ratios, correction factor, temp basal presets, bolus presets, and carb presets.
A written record of important PDM settings can be handy in an emergency. Use this form to record key settings, including basal rates, target BG, insulin to carbohydrate ratios, correction factor, temp basal presets, bolus presets, and carb presets.
My Diabetes Information (PDF 64 KB)
A central record of all important information related to your diabetes care and management can simplify communications. Use this form to record information about your doctor, nurse/educator, insurance, pharmacy, prescriptions, and lab results.
A central record of all important information related to your diabetes care and management can simplify communications. Use this form to record information about your doctor, nurse/educator, insurance, pharmacy, prescriptions, and lab results.
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