Join our 100,000+ Member Podder™ Community

Whether you are currently using daily insulin injections or a traditional tubed insulin pump to manage your diabetes, the two-part Omnipod® Insulin Management System can simplify insulin delivery and help you to live your life on your own terms.

Whether you have Type 1 Diabetes, Type 2 Diabetes, Gestational Diabetes, or Latent Autoimmune Diabetes (LADA), the Omnipod® System may be a perfect fit for you. Plus, the Omnipod® System is the #1 preferred pump for children1.

Patrick D. podder since 2014
Patrick D. Podder™ since 2014

How to Start Using the Omnipod® System

The Omnipod® System is simple to use, and getting started is even easier! Just fill out our form to get started, and we'll take it from there.

Get Started Today By Checking Your Insurance

After you successfully submit our form, we'll send you an email with instructions to provide additional information and sign your form electronically. This protects your privacy by ensuring that only you have access to your medical information. Please be sure to add insulet.com to your safe-senders list to prevent the email from going to your spam folder.

Our experienced benefits team will then follow up with your insurance provider(s) to gather the information you need to determine the insurance coverage that works best for you and your family. Then, we'll contact you to discuss your coverage options, help confirm your prescription, and arrange for the shipment of your Omnipod® System.

The Pod Promise: 45 Day Full Money-Back Guarantee

We know that choosing an insulin management system is tough. To make your decision easier, we'll give you our Pod Promise Guarantee: if you get started on the Omnipod® System and decide it's not right for you, you may be eligible for a full refund within the first 45 days2.

Not sure that you're ready to become a Podder™? Try out our free demo kit at home to see how the Pod looks and feels first-hand. 

Prefer to send us your information via mail or fax?

All we require you to submit to get started are:

  1. Patient Information Form
  2. Certificate of Medical Necessity
  3. Photocopy of the front and back of your insurance card

Send these three completed documents as a single fax to our confidential fax line at 877-467-8538 or mail them to:

ATTN: Customer Care
Insulet Corporation
600 Technology Park Drive, Suite 200
Billerica, MA 01821

Questions? Call us at 1-800-591-3455.


  1. According to dQ&A Q3 2016 Patient Panel Survey. Share of parents of children with type 1 diabetes on an insulin pump who had chosen the Omnipod® System was higher than for other pumps. Statistical significance of results calculated at the 95% level.
  2. The Pod Promise money-back limited guarantee program allows new Podders™ to return the Omnipod® System and request a full refund within 45 days of the first shipment date, subject to terms and conditions laid out in the User Guide. To learn more or initiate a return request, please call us at 800-591-3455.

 

The Pod has a waterproof IPX8 rating for up to 25 feet for 60 minutes. The Personal Diabetes Manager is not waterproof.