We use cookies and similar technologies, such as tags and pixels (“ Cookies”), to personalise and improve your experience as you use our website. Cookies are small data files that allow a website to collect and store a range of data about your desktop computer, laptop or mobile device.

Cookies help us to provide important features and functionality on our website, and we use them to improve your experience. For example, we use Cookies to do the following:

  • To keep track of information you have inputted into the website, such as when you fill in online forms or place items in a shopping basket, so that this information is not lost as you navigate between pages;
  • To remember your preferences, such as language or font preferences, as you navigate between pages on our website;
  • To identify you if you log into an account you have with us, to keep you logged in as you move around the website so you do not have to submit a username and password for every page, and to detect any fraudulent attempts to log in using your account credentials;
  • Where you make use of audio or video functionality on the website, to store technical data about that audio or video to make it easier to watch;
  • To measure the effectiveness of our advertising and your interactions with this advertising;
  • To ensure that we can manage demand for our website and provide a good level of service to all users;
  • To engage in analytics about how the website is used; and
  • To allow you to connect with your social media profiles and share content from our website on social media

More information about the cookies we use on our websites is set out in the table below.

Cookie name

Type

First party/
Third Parties

Duration
1 = Persistent
  2 = Session

More information

YII_CSRF_TOKEN Security First party 2 Used to prevent cross site request forgery exploits.
backend_*_*_*_saas Session First party 2 Used to identify AWS region
docebo_session Session First party 2 Used to track session related information
hydra_access_token Session First party 2 Used to get access to Hydra’s API services
remember_me Session First party 2 Use to implement the “Remember me” functionality
mprtcid_* Session First party 2 Used to save course rating attempts by users
max_login_attempts
_reached_expire_time
Session First party 2 Used to track failed login attempts
failed_login_attempts Session First party 2 Used to track failed login attempts
reseller_cookie Session First party 2 Used to track login by resellers
userman_selected_
grid_columns
Session First party 2 Used to store a custom selection of the selected columns
userman-fancytree-active Session First party 2 Used to save orgchart node preferences
userman-fancytree-expanded Session First party 2 Used to save orgchart node preferences
userman-fancytree-focus Session First party 2 Used to save orgchart node preferences
userman-tree-collapse Session First party 2 Used to save orgchart node preferences
lorepocat-fancytree-active Session First party 2 Used to save orgchart node preferences
lorepocat-fancytree-expanded Session First party 2 Used to save orgchart node preferences
lorepocat-fancytree-focus Session First party 2 Used to save orgchart node preferences
grid-filter-waiting-users-course-* Session First party 2 Used to store a custom selection of the selected columns
hash_route Session First party 2 Used to encode URLs for redirects handling
AWSALB Session Third Parties 2 Generated by AWS to handle loading balancing
AWSALBCORS Session Third Parties 2 Generated by AWS to handle loading balancing. It has an explicit SameSite attribute set because of changes made from Chrome 80 and upwards
d-eu-c-ecs Session First party 2 Tracks the AWS region and is used internally by Devops Team for diagnostics
cookie_privacy_policy Session First party 2 Used to hide privacy policy banner when the user accepted it
intercom-session-jeycegl2 Session Third party 2 Use to implement the real time chat functionality for contacting the support/sales team.

 

Your choices when it comes to cookies

You can use your browser settings to accept or reject new Cookies and to delete existing Cookies. You can also set your browser to notify you each time new Cookies are placed on your computer or other device.

If you choose to disable some or all Cookies, you may not be able to make full use of our platforms. For example, you may not be able to add items to your shopping basket, remain logged into your account, or change your language preferences on the site.

Once you have given us your consent to the use of cookies, we shall store cookies on your computer or device. You can withdraw your consent at any time by deleting our cookies using your internet browser settings.

Further information about our privacy practices

Please read our Privacy Notice for further information about our data protection and privacy practices.

Should you have any questions about our use of cookies, please contact us at DataPrivacy@insulet.com.

Version: 26 March 2018