We’ve got your back
Our goal is to make your life easier. Any way we can. Both you and your healthcare provider can be confident knowing we're with you every step of the way.
Download the Discussion Guide to bring to your next doctor's appointment.
Our experienced Certified Pod Trainers help get your system up and running and walk you through everything else you'll need to know. Back-up materials are all online.
We're constantly improving our technology, keeping you top of mind. When we have something new to share, you'll be the first to know.
Round-the-clock customer care
Our Product Support team is always available to help you with anything you need. Call us day or night at 1.800.591.3455, or fill in our online form.
Need a new PDM? Call us at 1.800.591.3455 and it'll be on its way, overnight to wherever you are.*
Lots of support
From our User Guide to instructions for caregivers and other helpful resources, we have a series of educational and training materials always available here on MyOmnipod.com.
Test strip prescription
For assistance in gaining prior authorization for FreeStyle® test strips for use with the PDM's integrated blood glucose meter, please call FreeStyle Test Strips Customer Assistance1 at 1.877.654.9975
*Overnight shipping is available in most cases.
1The Patient Access Program is not available to beneficiaries of Medicare, Medicaid or other federal or state healthcare programs or residents of Massachusetts.
FreeStyle and related brand marks are trademarks of Abbott Diabetes Care, Inc. in various jurisdictions.