OMNIPOD DASH™ FREQUENTLY ASKED QUESTIONS

We have heard from many of you regarding your interest in the Omnipod DASH™ System. We are thrilled at this response and can’t wait to help simplify diabetes management for you and your loved ones! Here is an update on DASH™ and answers to some of the community’s most frequently asked questions.

Questions About DASH™

What is the Omnipod DASH Insulin Management System?

The Omnipod DASH™ Insulin Management System is a tubeless, wearable insulin pump that holds up to 200 units of insulin and delivers continuous insulin therapy through customizable basal rates and bolus amounts. The system consists of the Pod, which is a waterproof1 insulin pump worn on-body, and the Personal Diabetes Manager (PDM), which is a handheld device used to wirelessly control the Pod. The PDM has a modern, touch-screen interface that is simple, colorful and intuitive.

With Bluetooth® wireless technology, the Omnipod DASH™ System will also feature two iOS mobile applications (Omnipod DISPLAY™ and Omnipod VIEW™) which will allow users quick and easy access to their PDM data on their smartphone and the ability to share therapy status information with up to 12 friends or family members. The Omnipod DASH™ System will also have complimentary iPhone widgets which will give users the ability to see their CGM and insulin delivery information together on a single screen on their personal iOS mobile devices, helping to make diabetes management simple and seamless.

The Omnipod DASH™ System includes the following features:

  • Discreet, tubeless, waterproof1 Pod
  • Customizable basal insulin profile and bolus calculator
  • Intuitive graphical displays
  • CalorieKing® food library with carbohydrate content for up to 80,000+ foods2
  • Rechargeable lithium ion battery
  • Optimized for use with the highly accurate3 CONTOUR® NEXT ONE Blood Glucose Meter for wireless transfer of blood glucose readings to the DASH™ PDM
Does the Omnipod DASH System allow you to program zero basal rates?

Yes, with the Omnipod DASH™ System you will be able to deliver a 0.0 u/hr basal rate.

What is the size of the Omnipod DASH™ PDM?

The Omnipod DASH™ PDM has a slim, sleek design with a 4 inch screen and thickness of 1 cm. The DASH™ PDM is also lightweight, weighing in at 6.17 oz.

What does Bluetooth®mean as it relates to the Omnipod DASH System?

Bluetooth® wireless technology enables connectivity between the DASH™ Pod and DASH™ PDM as well as to the CONTOUR® NEXT ONE Blood Glucose Meter.

Additionally, Bluetooth® wireless technology provides the capability to see Omnipod DASH™ System data on a users iOS smartphone via the Omnipod® suite of mobile apps, coming soon 2019. For more information on the apps, visit the Omnipod DISPLAY App page or the Omnipod VIEW App page. 

Is the Omnipod DASH™ PDM waterproof? Is the Pod still waterproof?

No, the DASH™ PDM is not waterproof. The same waterproof rating as the current Pod applies for the DASH™ Pod: Up to 25 feet for 60 minutes.

Will current Pods work with the new Omnipod DASH System?

No, the current Pods will not be compatible with the Omnipod DASH™ System. Omnipod DASH™ Pods have a blue needle cap and updated Pod label for differentiation. In addition, the current Omnipod® PDM will not be compatible with Omnipod DASH™ Pods.

Is the Omnipod DASH Pod the same size as the current Omnipod® Pods?

Yes, the DASH™ Pod is the same size as the current Pod.

Does the Omnipod DASH Pod hold more or less insulin?

The Omnipod DASH™ Pod will be able to hold up to 200 units of U-100 insulin4, same as the current Pod.

Do I still have to change the DASH Pod every three days?

Yes. The Omnipod DASH™ System provides up to 72 hours of continuous insulin delivery.

Will the current Omnipod® System be discontinued?

No. Users may continue to enjoy the Omnipod® System they are on today. At this time the existing Omnipod® Insulin Management System will not be discontinued. Users do not need to switch to the Omnipod DASH™ System once it becomes available and may continue to use and obtain Pods as they do today with the existing Omnipod® System.

Can the Omnipod DASH Personal Diabetes Manager (PDM) data be uploaded to a data management system?

Yes. You will be able to upload the data from your Omnipod DASH™ System to Glooko, including Insulet Provided Glooko and Diasend

Coming soon, you will be able to set your DASH™ PDM to automatically upload your data to Insulet Provided Glooko whenever you are connected to Wi-Fi for quick access to up-to-date information for you and your healthcare provider.

Make sure to visit the Glooko Resources page at www.myomnipod.com/podder-support/apps-data-management/glooko for details on how to upload the DASH™ PDM to Insulet Provided Glooko.

Which blood glucose meters can be used with the Omnipod DASH System?

The CONTOUR®NEXT ONE Blood Glucose Meter is the only compatible meter that will transfer blood glucose readings to the Personal Diabetes Manager (PDM) via Bluetooth® wireless technology. 

If a patient chooses to use an alternative blood glucose (BG) meter with the Omnipod DASH™ System, it will not wirelessly transmit BG readings to the Omnipod DASH™ PDM. Users can manually enter BG readings from other meters.

 

What are the benefits of the CONTOUR® NEXT ONE Blood Glucose Meter?
  • Highly Accurate3
  • Second-Chance™ sampling allows people with diabetes to apply more blood to the same test strip if the first sample is insufficient, helping to avoid wasting of test strips and offering the potential to save money
  • No Coding™ technology means one less step in the testing process and eliminates errors due to user miscoding
  • Transfers data to the DASH™ PDM via Bluetooth® wireless technology

AVAILABILITY

When will the Omnipod DASH™ System be available for everyone?

The Omnipod DASH™ System is now available to any insulin requiring patient in the U.S. who has coverage and whose HCP has decided that it is an appropriate course of therapy.

Where do I go to find out if I’m covered for the Omnipod DASH™ System?

You can discover if you’re eligible by visiting www.myomnipod.com/DASHcoverage and completing the online benefits check. This self-service tool allows you to initiate the process of verifying benefits and coverage for DASH™. If you have coverage, we will place your order for DASH™ today and proactively contact you when your DASH™ PDM is ready to ship. If your existing insurance plan does not offer coverage for DASH™, we will work with your health care provider to facilitate an appeal to your Insurance company on your behalf. If insurance coverage is not currently available—a cash pay option exists for customers.

Why don’t I have insurance coverage for the Omnipod DASH™ System?

As with all other new medications and therapies, insurance coverage is not always available immediately. If you do not have insurance coverage for DASH™, it may be that Insulet doesn’t yet have a contract with your specific insurance provider. The good news is that the Insulet team continues to work hard to secure additional coverage for DASH™ and has already achieved access at some of the top plans in the nation. Insurance coverage for DASH™ will grow over the course of 2019.

What else can I do if the Omnipod DASH™ System is not yet covered by my insurance?

While Insulet is working hard for your DASH™ coverage through our facilitation of your insurance provider's appeals process, you may also take action by advocating and urging for coverage for the DASH™ System with your insurance company. Since you’re the insured member, the insurance company may listen more closely to your voice and your story.

You may advocate for your insurance plan to allow coverage for the DASH™ System by doing the following:

  1. Encouraging your healthcare provider to write a letter on your behalf explaining why the DASH™ System is important for your diabetes management
  2. Writing a letter to share why DASH™ is important for you such as the clinical and quality of life benefits it will provide
  3. Calling your insurance company and requesting DASH™ coverage. We are happy to help facilitate getting you in contact with the appropriate person/department at your insurance company

Lastly, There are many resources offered by non-profit organizations that can help you more effectively advocate for the DASH™ System. If you’d like further information about these resources, we’re happy to provide them to you:

Why is the Omnipod DASH™ System now being covered under the pharmacy channel?

Much like the existing Omnipod® insulin Management System, we have successfully established coverage through both the pharmacy and medical benefit channels for the DASH™ System. We are continuing to work hard to secure additional coverage for DASH™ and we expect insurance coverage for DASH™ will grow over the course of 2019.

Through the pharmacy channel, DASH™ totally removes the up-front costs for the hardware component or PDM (Please note: that there may be an applicable copayment for the Pods).

Second there is typically no 4-year insurance lock-in period which restricts when an upgrade can occur. This means you may be able to switch to the latest Omnipod® innovation as it becomes available.

Should I wait for the Omnipod DASH™ System or go on the existing Omnipod® System today?

We are happy to place an order for DASH™ for you today and once you have coverage and inventory is available, we will proactively contact you and ship you a zero5 cost DASH™ PDM. Please note that there may be an applicable copayment for the Pods. In the meantime, you can check your DASH™ order status in PodderCentral™. Please continue to place orders for your current Omnipod® System through your current supplier.

New customers should get started on the existing Omnipod® System as soon as possible as the same proven benefits of the Pod are available through the existing Omnipod® Insulin Management System.

Are the Omnipod® mobile apps available for Full Market Release?

In an effort to bring DASH™ technology to more users quickly, the apps will be released in Summer 2019. The Omnipod® Team will inform the community once they become available. You may also visit our website, www.myomnipod.com, for updates on timing.

Is the Omnipod DASH™ System available in Canada and Europe?

Not at this time. The Omnipod DASH™ System is only FDA cleared in the United States.The Omnipod® Insulin Management System will continue to be available in Canada and Europe.


  1. The Pod has an IP28 rating. The PDM is not waterproof.
  2. The CalorieKing® food library is in English language only.
  3. Christiansen, M. et al. A New, Wireless-enabled Blood Glucose Monitoring System That Links to a Smart Mobile Device: Accuracy and User Performance Evaluation. Journal of Diabetes Science and Technology. 2017, Vol. 11(3) 567-573.
  4. Humalog, Novalog, Admelog and Apidra
  5. With the Omnipod DASH™ System, customers will be eligible to receive 1 zero-cost PDM every 4 years with the purchase of Pods subject to certain conditions including but not limited to, verification of insurance.