Covid-19 Alert: Aligned with NHS England’s guidance on stockpiling, we are unable to process orders that are received within 60 days of your previous order.  We understand that you do not want to run out of pods. At this time Insulet does not anticipate any product supply issues and will continue to deliver our Pods to those who depend on our products to manage their diabetes. Therefore, to ensure we have enough supply for everyone we will follow our normal reorder process, please DO NOT place a reorder if your last order was placed less than 60 days ago.

Reordering1 your Pods is easier than ever with direct ordering from Simply complete the form below or contact us at 0800 011 6132 (Toll: +44 20 3887 1709)* if you require assistance.

Submit a Reorder Request

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If you require 4 or more packs of Pods, please call us.

Need assistance filling out your form?

Our Insulet Customer Care team is available 24/7 at 0800 011 6132 (Toll: +44 20 3887 1709)* or and will be happy to help you.

1. When ordering Pods in the UK, batteries will be sent with your order (based on your Hospital Policy).

*Your call may be monitored and recorded for quality monitoring purposes. Calls to 0800 numbers are free from local landlines, but other networks may charge for these calls.